Supplier Guides

Guidelines, Manuals & Resources

Supplier Guides & Resources

Our Supplier Guide and supporting documents are designed to provide you with everything you need for a successful partnership with Home Hardware Stores Limited. You’ll find the main Supplier Guide, and all additional documents, are linked below for easy access. Supplier documents are periodically updated, so please access the most up to date versions directly on this page.

If you have any questions, please contact your Home Hardware Stores Limited Merchandise Manager or Regional Manager.

Main Supplier Guide

The Home Hardware Stores Limited Supplier Guide is your single source for information on providing products to Home. Supporting documents are linked within this guide, or throughout this page for quick access.

Product Style Guide

This document provides suppliers with our online content requirements and best practices for items. Information on Home’s online voice, content optimization, formatting, and more can all be found here.

Additional Resources

Barcode Guidelines

Barcode Guidelines have been established for the mutual benefit of HHSL, Suppliers, and our Home Dealers. This information is designed to assist in the implementation and maintenance of barcoding both point of sale and shipping/receiving.

Measurement & Weight Guidelines

Measurement & Weight Guidelines have been established for the mutual benefit of HHSL, Suppliers, and our Home Dealers. This information is designed to assist in the implementation and maintenance of linear and weight package measurement data at HHSL.

Transportation Management System (TMS) Guidelines - Domestic

The purpose of this web-based system will be to increase visibility and improve the efficiencies of Home Hardware’s transportation logistics. We require your help to successfully utilize this system.

Transportation Management System (TMS) Guidelines - US

The purpose of this web-based system will be to increase visibility and improve the efficiencies of Home Hardware’s transportation logistics within the US. We require your help to successfully utilize this system.

Home Hardware Stores Limited Supplier Private Brands Quality Assurance Manual

Home Hardware is committed to providing high-quality, safe and responsibly sourced products to our customers. We have established strict protocols and quality assurance procedures to ensure the quality, safety and regulatory compliance of all Private Brand products we sell and ethical labour practices at the manufacturing facilities.